Vendor Management
Infoactiv specialises in offering Vendor Management, Contract Performance and Real Time Procurement services as part of its Managed Services Offering.
The Infoactiv team uses its unique LOGINET technology to track, monitor and manage all sub vendor and agent activity across the critical path.
Our LOGINET technology has been custom built to manage post sale processes and vendors, with significant automation, validation checks and balances in place in order to protect customer KPIs and overall business risk.
Infoactiv currently manages multiple collection channels and engages multiple services and sub-vendors – as required – to fulfil its program requirements, according to defined business rules and mandates from our customers. This is what we call our Multi Vendor Multi Channel Model.
Infoactiv manages the varying nature and complexity of tasks and activities of its downstream agents according to their core capability. What’s more, we invoke a real time procurement methodology so that process and cost efficiencies are realised in the day to day operational management of the program and that any risks are minimised. This is all achieved in line with our BEST cost / service/ carbon outcome for the customer.
Industry: Automotive
Vendor Management (Supply Chain and Logistics)
The customer’s issue:
The customer was doing a lot of shipping – globally and locally – using a multi modal network of ocean freight, air freight and road freight providers together with other value add logistics service providers.
However, the customer did not have a robust, integrated system in place to manage its Supplier Invoice Validation process for its invoicing and accounts payable functions. This meant that the customer was not operating in the most efficient and cost effective manner. What’s more, supplier relationships were under strain and the customer’s internal SAP system did not cope with the customer’s real requirements.
The customer needed an integrated and industry aligned system to manage their invoice approvals, payments processes and reporting requirements.
How Infoactiv helped:
The customer had all their invoicing routed through to the Infoactiv team, so that Infoactiv could utilise its LOGINET system and processes to provide true validation of all invoices and payments end to end, across multiple services, currencies, formats, contracts and SLAs.
Infoactiv managed everything from 3PL warehousing to ocean freight, road freight, air freight, couriers and local carriers.
The benefits delivered to the customer:
- Significant cost savings – $2.3 million in the first year from supplier discrepancies that SAP and other systems / processes would not have detected. This means that had the system not been in place, the customer would have made these direct payments at a cost.
- Ongoing year on year cost savings
- Increased efficiency and audit compliance across the supply chain
- Accurate cost allocation for customer reporting and analysis
- Improved cash flow
- Improved supplier – customer relationships Automation
